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Comfortable with data, but not with AI

CENTER FOR DATA ETHICS AND INNOVATION (CDEI) AND AI REPORT

Source: CDEI: Public attitudes to data and AI: Tracker survey

Comfortable with data, but not with AI 

Although British people are now generally comfortable about having organisations use their data, especially for the public good, they find AI “scary and futuristic”. These findings come from the report of the Centre for Data Ethics and Innovation (CDEI) on public attitudes to these aspects of technology

The report gives the results of a survey of more than 4000 online surveys completed by a demographically representative sample of UK adults (18+) between 29 November and 20 December 2021.  A further 200 ‘digitally excluded’ UK adults were interviewed via computer assisted telephone interviewing. 

It is said to be the first study of its type that monitors how public attitudes toward data and analytics change over time. CDEI, which leads the UK government’s work on trustworthy innovation in data and AI, intends these results to serve as a baseline for further research. 

Few people are strangers to the internet today; 93% use it most days or every day. The vast majority of survey respondents reported that they frequently create and use data and data-driven technology. Most said they were comfortable with data being used in a variety of different contexts, especially for the NHS to develop new treatments or for the government to deliver public services. Half said they were comfortable providing companies with personal data to tailor products and services. 

Alarming

By contrast, when it comes to AI, the key insights from the survey were that: 

  • Respondents reported limited knowledge of AI.

  • AI was seen as “scary and futuristic”, especially by those with the least digital familiarity.

  • Many respondents felt that some applications of AI were disturbing.

  • Respondents with higher levels of digital familiarity were more optimistic that applications of AI would bring benefits.

Awareness of AI is high; 90% of the people completing the survey had heard of it, and 63% could give at least a partial explanation, although only 13% could explain in detail. The report comments that this may be as expected as AI covers many technologies and applications, which makes it a challenging term to define and explain. There was no question covering respondents’ awareness of applications of AI in services that they already use. 

Asked about four possible applications, substantial numbers indicated discomfort with AI use. These ranged from 55% : applicants for interviews. When it came to the use of AI for cancer diagnosis or page ranking by search engines, only one third found AI worrying, 34% and 32% respectively. 

Opinions of positive aspects of AI varied with digital familiarity. There was a feeling, especially among the less digitally experienced, that potential benefits would not be evenly distributed across society, especially for small businesses and minority groups. 

Search engines, social media and streaming have made digital services familiar to most people. People know the term AI but are less familiar with its use. One conclusion from the data findings of the report is likely to be relevant to applications of AI as they increase.  Respondents said they were more willing to share data if they were aware of strong governance in place to protect them. 

By Lee Coppack

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JAAG works with secondary school students on AI ethics

Eoin McCarthy describes a successful pilot introducing 12 and 13 year olds to ethical issues connected with artificial intelligence and machine learning. 

Jon Knight, a member of JAAG and of Malvern Quaker Meeting, was Head of Ethics and Philosophy at Pershore School in Worcestershire.  He now works at Tewkesbury School, a secondary school in Gloucestershire where Zoe Pugh, one of his former students, is Head of Ethics and Philosophy. 

The staff at Tewkesbury School are aware of the impact of technology on their students. Thanks to his reputation in the school, particularly for extra-curricular work with LBGTQ+ students, the school leadership accepted Jon’s offer to conduct an ethics workshop on artificial intelligence and machine learning.

The school has taken particular interest in the workshops and indeed, arising from the success of these pilots, we have a new JAAG project with the 6th formers in the school to explore. 

On the day

Each 55-minute workshop started with an introduction followed by division of each class of 20-30 into small groups.  

Each group had a different coloured dry marker. A scenario describing an artificial intelligence and machine learning ethical dilemma was set out on an A3 page on their table for them to discuss. 

The groups wrote their conclusions on the tables with the distinctively coloured marker. After eight minutes, the groups rotated to new tables and repeated the process with a new scenario. Each session ended with a short session of feedback and review.

One of the project boards showing the contributions from each group.

Follow up

The school children, aged 12 to 13, told us they found it engaging and would like to do more. Professor Simon Rogerson from De Montfort University, former Tewkesbury headteacher Anne Rogerson and Zoe Pugh, together with JAAG’s Eoin McCarthy, observed Jon White deliver the programme. 

Simon and Anne have now completed their evaluations.  We are very grateful for these, particularly as they opened up new learning for us about how we can frame the service we plan. Simon and Anne will continue in touch with the project.

According to Jon Knight, this project offers resources and lesson ideas for schools that allow collaborative debate and imaginative and creative responses to the integration of technology into human experience. It also allows teachers to adapt the resources to fit the needs of their students.

Eoin McCarthy started as a systems engineer and then consulted on logistics in manufacturing industry, before retraining in executive development.   A Fellow of the Institute of Consulting, he has been a contributor to the work of the Quakers and Business Group in the area of ethics and social justice.  

From left : Eoin McCarthy, Mrs Anne Rogerson, retired Head Teacher, Simon Rogerson, Professor Emeritus in Computer Ethics at De Montfort University, Jon Knight